Summary
[ DUBAI JOBS Customer Happiness ]Employment:
Full Time
Customer Happiness Executive up to 6k Aed for a Business Setup Firm in the UAE
• Attend to customer needs in a professional, friendly and courteous manner
• Ensure that a high level of professional rapport is developed and maintained with all customers
• Follow customer service procedures as outlined in the manual to comply with the ISO procedures and safe working practices
• Maintain a thorough knowledge of all departments, company products and services so that customers are provided accurate information
• Ensure all tickets are actioned in accordance with Network Standards so that we comply with service levels given to customer
• Report, evaluate and investigate recurring operational problems that are highlighted by customer and then direct the information accordingly for corrective actions to be taken
Location:Sharjah, Agency/Company:RTC-1 Employment Services. This application was posted on:Advertised 5 Aug 2020
DUBAI JOBS Customer Happiness
Responsibilities
Employment:
Full Time
Customer Happiness Executive up to 6k Aed for a Business Setup Firm in the UAE
• Attend to customer needs in a professional, friendly and courteous manner
• Ensure that a high level of professional rapport is developed and maintained with all customers
• Follow customer service procedures as outlined in the manual to comply with the ISO procedures and safe working practices
• Maintain a thorough knowledge of all departments, company products and services so that customers are provided accurate information
• Ensure all tickets are actioned in accordance with Network Standards so that we comply with service levels given to customer
• Report, evaluate and investigate recurring operational problems that are highlighted by customer and then direct the information accordingly for corrective actions to be taken
About the Company
RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.
DUBAI JOBS Customer Happiness DUBAI JOBS Customer Happiness DUBAI JOBS Customer Happiness
Requirements
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CANDIDATE PROFILE:
• Open to ANY nationality
• Male/Female, 35 years old and below
EDUCATION/EXPERIENCE REQUIRED:
• Bachelor’s Degree in any related field, Master’s Degree is an advantage
• At least 5 years of proven working experience in customer service and guest relation
• Must have experience working as a Client Relation Executive or Customer Service Executive and a track record of managing client relationships with excellent client interface
• Must be committed with positive attitude
• Proficient in English, Arabic speaker is a plus
How To Apply
Please click the apply link to apply from the Company/Agency website