Summary
[ DUBAI JOBS Call Center ]Employment:
Full Time
– Manage large amounts of inbound and outbound calls in a timely manner.
– Follow communication “scripts” when handling different topics.
– Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
– Seize opportunities to upsell products when they arise.
– Build sustainable relationships and engage customers by taking the extra mile.
– Frequently attend educational seminars (provided by the management) to improve knowledge and performance level.
– Meet personal/team qualitative and quantitative targets.
Location:Dubai, Agency/Company:A Leading Medical Enterprise In The UAE. This application was posted on:Advertised 24 Jun 2020
DUBAI JOBS Call Center
Responsibilities
Employment:
Full Time
– Manage large amounts of inbound and outbound calls in a timely manner.
– Follow communication “scripts” when handling different topics.
– Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
– Seize opportunities to upsell products when they arise.
– Build sustainable relationships and engage customers by taking the extra mile.
– Frequently attend educational seminars (provided by the management) to improve knowledge and performance level.
– Meet personal/team qualitative and quantitative targets.
About the Company
A leading medical enterprise in the UAE.
DUBAI JOBS Call Center DUBAI JOBS Call Center DUBAI JOBS Call Center
Requirements
S
– Bilingual with ability to speak, read and write both English and Arabic fluently.
– Must be based in Dubai
– Minimum of 3 year experience in a call/contact center environment.
– Preferably (But not necessary) in the healthcare industry.
– Ability to multi-task swiftly, set priorities and manage time effectively.
– Customer focus and adaptability to different personality types.
– Positive demeanor with a high level of emotional intelligence and independence.
How To Apply
Please click the apply link to apply from the Company/Agency website